Water Damage Restoration
In Port St. Lucie & Surrounding Areas
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About us
Emergency Water Damage Repair & Restoration Services in Port St. Lucie & Surrounding Areas
Water damage is a serious issue that can devastate your property and pose major health risks if not addressed immediately. Whether it’s a burst pipe, storm-related flooding, or a faulty appliance, water damage needs professional attention — fast.
At United Water Restoration Group of Port St. Lucie, we offer 24/7 emergency water damage restoration services with a 60-minute response time to help minimize damage and reduce long-term costs. We also specialize in insurance claim support — free visual inspections, thorough documentation, moisture readings, and direct communication with your insurance provider — ensuring you receive the maximum reimbursement for your loss.
First 60 Minutes
What To Do While You Wait for Help
A few smart moves in the first hour can save thousands in long-term damage. Stay safe, then walk through this short checklist.
Stop the Source
Shut off the main water valve. If the leak is from an appliance, unplug it. If it’s storm-related, stay clear and wait for us.
Document Damage
Take photos and short videos before you move anything. Your insurance adjuster will need clear evidence of the original extent.
Call the Pros
Call (772) 934-9802 right away. The longer water sits, the more it spreads — and the more it costs to fix.
Stay Safe
Avoid wet electrical areas. Don’t use household vacuums to suck up water. Move valuables to a dry, upper-level space if it’s safe.
Insurance coverage
Is Water Damage Covered by Insurance?
Most standard Florida homeowners policies cover sudden and accidental water damage — but not damage caused by gradual leaks or neglected maintenance. Here’s how it breaks down.
Typically Covered
- Sudden pipe bursts — frozen, ruptured, or aging plumbing
- Appliance overflows — washer, dishwasher, water heater failures
- Storm-driven roof leaks — wind opens the roof, rain comes in
- Fire-suppression water — sprinkler discharge after a fire
- Accidental overflows — tub left running, toilet stopped up
Often Not Covered
- Gradual leaks — slow drips under sinks, behind walls, ignored too long
- Lack of maintenance — clogged gutters, aged pipes, worn seals
- Groundwater & flooding — requires a separate NFIP flood policy
- Sewage backups — usually needs a separate rider
- Resulting mold — coverage limits apply; act fast or it's denied
Not sure where your damage falls? We work directly with every major Florida carrier and can review your policy on-site, free.
Our process
Our 7-Step Water Damage Restoration Process
Same disciplined sequence every time — IICRC-aligned, fully documented, and built around getting your home dry and back to normal as fast as possible.
Assessment
Moisture mapping with thermal cameras and probe meters to find every wet pocket — visible and hidden.
Water Extraction
Truck-mounted and portable extractors pull thousands of gallons out fast — the more we extract, the less drying time needed.
Drying
Commercial air movers + dehumidifiers run 24/7 with daily monitoring until every surface hits target moisture levels.
Cleaning
Antimicrobial treatment, HEPA filtration, and deodorization to eliminate contaminants and prevent mold from taking hold.
Repairs
Drywall, flooring, baseboards, cabinetry — rebuilt to match original or better, by our in-house build team.
Final Inspection
Last moisture reading on every wall and cavity. We don’t sign off until your home is verified dry, end-to-end.
Insurance Documentation
Photos, moisture logs, scope reports, and Xactimate-ready estimates submitted directly to your adjuster.
Know what you're dealing with
The 3 Categories of Water Damage
Not all water is created equal. The IICRC defines three categories — each demands a different cleanup approach and a different level of personal protection.
Clean Water
Sanitary Source
From a broken supply line, faucet overflow, or rainwater. Poses no immediate health risk.
Risk if ignored: Upgrades to Cat 2 within 48 hours as it contacts contaminants.
Grey Water
Contaminated
From dishwasher or washer overflow, toilet bowl water without solids, or aquarium spills. Carries microbial contamination.
Risk if ignored: Skin/eye irritation, sickness if consumed. PPE required.
Black Water
Grossly Unsanitary
Sewage backup, rising groundwater, hurricane surge, or river/storm-drain flooding. Contains pathogens and harmful agents.
Risk if ignored: Serious health hazard. Requires full containment and professional removal.
Full-scope water restoration
Our Water Damage Services
One crew, one number, every step of the recovery. Here’s the full menu of what we handle on-site.
Water Extraction
Truck-mounted & portable extraction for fast bulk water removal.
Structural Drying
Targeted air movement to dry framing, subfloors, and wall cavities.
Dehumidification
Industrial dehumidifiers pull moisture out of the air and surfaces.
Mold Prevention
Antimicrobial treatment stops mold before it has a chance to grow.
Carpet & Pad
Salvage where possible — replace what can’t be saved, pad included.
Content Pack-Out
Inventory, pack, store, and restore your belongings off-site.
Sanitization
EPA-approved disinfectants and HEPA filtration for safe interiors.
Reconstruction
Drywall, flooring, paint, cabinetry — one team, start to finish.
Available right now — 24 hours a day
Every Hour Costs You. Call Now.
Water spreads fast — through subfloors, into drywall, behind cabinets. The longer it sits, the more it costs. We’re a phone call and 60 minutes away.
Call now — free assessment
FAQ
Water Damage FAQs
Quick answers to the questions Port St. Lucie homeowners ask us most. Don’t see yours? Call (772) 934-9802 — we’re happy to walk you through it.
The most common causes we respond to in Port St. Lucie:
- Leaking or burst pipes
- Appliance failures (washer, dishwasher, water heater)
- Roof leaks and storm-driven rain
- Clogged gutters and downspouts
- Foundation cracks and ground seepage
- Sewer backups and blocked drains
- HVAC condensation and leaks
- Hurricane / tropical storm flooding