In most cases, yes — standard homeowner policies usually cover sudden and accidental water, fire, and storm-related damage when it isn’t due to neglected maintenance. We work directly with major carriers on documentation and billing. We’ll review what’s covered during your first call.

Our average on-site arrival in Port St. Lucie is typically under 60 minutes (traffic and weather permitting). You reach a live specialist — not voicemail — and we dispatch a crew immediately. We’re available 24/7, including weekends and holidays.

It depends on severity. Many water mitigation jobs allow you to remain home during drying. Large mold projects, widespread fire/smoke contamination, or major structural compromise may require temporary relocation for safety — we’ll explain what applies before work begins.

Emergency mitigation (extract, stabilize, demolition if needed) is often 1–2 days. Structural drying commonly runs roughly 3–5 days depending on materials and saturation. Repairs and rebuilding vary by scope; we provide a written timeline after assessment.

Mitigation stops active damage — extraction, drying, containment. Restoration brings the property back to pre-loss condition — repairs, rebuilding, refinishing. UWRG handles both so you aren’t juggling separate contractors.

If the moisture source isn’t fixed, mold can regrow. We identify and document the cause, remediate following industry containment and HEPA standards, and recommend how to prevent recurrence — so you aren’t treating symptoms alone.